24/7 Emergency Service
Emergency radio service, 24 hours a day and 7 days a week.
Radio systems tend to fail at the worst possible moment. FirstCom Radio provides 24/7 emergency service so that the systems your people depend on are restored as quickly as possible.
When communication cannot wait
For a casino floor, a hospital, a school campus, or a fire department, the loss of radio communication is an emergency in itself. Storms, power failures, equipment faults, and accidental damage do not keep business hours, and neither does FirstCom Radio. Our emergency service is available 24 hours a day and 7 days a week.
What we respond to
We respond to failed repeaters, damaged antennas and feedline, dispatch console outages, power system failures at tower sites, interference that makes channels unusable, and any other fault that takes a critical system off the air. When a repair will take time, we work to put a temporary solution in place, such as rental radios from our stock of more than 500 units, so your team can keep talking.
Prepared before the emergency
The fastest emergency repair is the one that was planned for. Customers with maintenance agreements have their systems documented in advance, including frequencies, programming files, and site details, so a technician can begin the repair without having to start by learning the system.
How to reach us
For emergency service, call FirstCom Radio at 702-347-2911. Tell us what has failed and who is affected, and we will take it from there.
What is included
24/7 Emergency Service: what we provide
Available around the clock
Emergency service 24 hours a day, 7 days a week, including holidays.
Repeater and site restoration
Repair of failed repeaters, antennas, feedline, and power systems.
Dispatch console support
Help when the communications center cannot reach its units.
Interference resolution
Locating and resolving interference that disrupts your channels.
Rental radios from stock
Replacement radios to keep your team connected during a repair.
Maintenance agreements
Documented systems and scheduled service that prevent emergencies.
Questions
Common questions
How do I request emergency radio service?
Call FirstCom Radio at 702-347-2911 at any hour. Emergency service is available 24 hours a day, 7 days a week.
Related services
Often paired with this service
Radio Service & Repair
Diagnosis, repair, alignment, programming, and preventive maintenance for handheld, mobile, and base station radios of every major brand.
Learn moreTwo-Way Radio Rentals
More than 500 radios in stock and available for immediate rental. Short-term rentals for events, festivals, conventions, productions, and seasonal work.
Learn moreRepeater Systems & Tower Sites
Design, engineering, and construction of repeater systems and tower sites, from a single-site repeater to wide-area, multi-site networks.
Learn more