Radio Service & Repair
Service and maintenance that keeps your radios on the air.
From a single handheld with a broken antenna connector to a fleet that needs reprogramming, FirstCom Radio services and maintains two-way radios of every major brand.
Repair for every major brand
Radios lead hard lives. They are dropped, soaked, left on dashboards, and run until the battery gives out. FirstCom Radio diagnoses and repairs handheld, mobile, and base station radios from Motorola, Kenwood, Icom, Hytera, Tait, Kirisun, and the other major manufacturers, and we tell you plainly when a repair makes sense and when a replacement is the better value.
Preventive maintenance
Most radio failures give warning first: shorter battery life, scratchy audio, reduced range. A maintenance program catches those signs early. We test transmit power, frequency accuracy, receiver sensitivity, and audio quality, check antennas and batteries, clean and inspect each unit, and document the results so you know the condition of your fleet.
Programming and reprogramming
When your organization changes, your radios need to change with it. We add channels, rename talk groups, update firmware, load encryption keys, and clone a working configuration across an entire fleet so that every radio behaves the same way.
Systems as well as radios
Service does not stop at the radio in your hand. We maintain repeaters, antenna systems, duplexers, power supplies, and backup batteries, and we offer 24/7 emergency service when a system that people depend on goes down.
What is included
Radio Service & Repair: what we provide
Bench diagnosis and repair
Component-level troubleshooting for portable, mobile, and base station radios.
Alignment and performance testing
Transmit power, frequency, deviation, and receiver sensitivity checked against specification.
Battery testing and replacement
Capacity testing to find weak batteries before they fail in the middle of a shift.
Programming and firmware
Channel changes, fleet cloning, firmware updates, and encryption key loading.
Preventive maintenance plans
Scheduled inspections with a written record for every radio and repeater.
Repeater and antenna service
Repair and tuning for the infrastructure behind your radios.
Questions
Common questions
Can you repair radios that I bought somewhere else?
Yes. FirstCom Radio services radios regardless of where they were purchased, including Motorola, Kenwood, Icom, Hytera, Tait, Kirisun, and many other brands.
I am not in Las Vegas. Can you still service my radios?
Yes. Our offices are in Las Vegas, and sales and service are available nationwide in all 50 states. Contact us and we will arrange the most practical way to service your equipment.
Related services
Often paired with this service
Two-Way Radio Sales
Handheld, portable, mobile, and base station radios from the leading manufacturers, matched to your coverage area, your team, and your budget.
Learn moreRepeater Systems & Tower Sites
Design, engineering, and construction of repeater systems and tower sites, from a single-site repeater to wide-area, multi-site networks.
Learn more24/7 Emergency Service
Emergency radio service around the clock. When a repeater, a dispatch console, or a critical radio goes down, FirstCom Radio answers.
Learn more